Delete your Menolora community account
For a community account introduced in version 1.1, you can request deletion without reinstalling the app. You do not need to sign in to use this page.
In the app
Go to Community → Profile → Delete account and complete the confirmation steps. If you use Sign in with Apple, reauthentication may be requested to revoke its authorization.
If you cannot access the app
Request account deletion by email
Your email app opens; review the request before sending. You can also write directly to support@menolora.com. Include the email used for your account. If you used an Apple private relay address, mention that; you may also include your display name to help identify the account.
Do not send passwords, sign-in codes or your health diary. We verify account ownership to prevent deletion of someone else’s account. We aim to reply within a few working days and will explain verification and completion. Sending a request alone does not delete the account.
What is deleted?
The community sign-in account, profile, posts, replies and linked bookmarks, follows, reactions, blocks, reports and notification registrations are deleted. Your private diary is a separate local record; deleting the community account does not delete it.
Some moderation audit records may retain decisions and operator reasons without the deleted author’s content. Provider technical logs and backups follow their retention practices; immediate removal is not guaranteed. Contact us for requests about these records. Copies previously shared outside the app are controlled by their recipients.
Moderation decision records with content removed currently have no automatic expiry; we can review requests to remove them. Provider technical logs and backups have no single shared retention period; it varies by service and plan. Deleting Menolora does not delete your Google or Apple account.
Delete selected content while keeping your account
Open the options menu on your own community post or reply, choose Delete and confirm. This removes the selected content while keeping your community account and other records. Private device records can also be deleted separately using the steps below.
If you cannot access the app, write to support@menolora.com with the email used for your account, identify the posts or replies to remove and say you want to keep your account. Do not send passwords, sign-in codes or your health diary. The ownership verification and response timeframe above also apply to these requests, as do the retention limits for provider logs, backups and copies held by others.
Delete private device records
Settings → Delete all local data permanently removes private device records; it does not delete your online community account. Uninstalling also does not delete the community account. There is no Menolora cloud backup or recovery service for the private diary.